Macarons et Madeleines is a French bakery, through and through. All you have to do is open the door and get a whiff of those croissants to know you’re in pastry heaven. They sell a variety of French viennoiseries, from the classic croissants and pains au chocolat to apple turnovers, abricotines (pastry filled with custard and apricots!), brioches, etc., as well as an array of pastries like éclairs, mille-feuilles, and Paris-Brest. As if that wasn’t enough, their coffee is amazing, you can get macarons gift boxes, and you can even make cake orders with the pastry chef if there’s something else your heart desires.
You will also find home-made products like pure vanilla extract, vanilla powder, meringues, cookies, and jams.
Prices for the viennoiseries range from $1.90 (small croissant) to $4 (chocolate/almond croissant), which is average for Ottawa.
The first time I had their croissants was at their old location, back when they ran their business from home. I showed up on their front step, and hoped for the best as I opened the door. I was warmly welcomed, and next thing I knew, I was in front of their (beautiful) kitchen counter and had my choice of pastries. At the time, they only took cash, and when I told them I unfortunately didn’t have any, they gave me the pastries, a tiny, bright pink “I Owe You” post-it with the price on it, and offhandedly told me to pay them next time. I walked away with $15 worth of pastries and the minute I was out, I started shoving croissants in my mouth; I couldn’t quite believe what was happening. Now I know, that’s what real customer service is all about. Because come on, anyone who gives me ‘free’ pastries, will see me again.
After having tried again their croissants at their new location on Wellington West, I can tell you, they’re just as good (even if still too small in my opinion) and their pains au chocolat, are better than the ones at Art-Is-In, which is saying something! The chocolate they use in them is simply amazing; it has the perfect texture, the two bars are correctly spaced out (yes, it’s important), and when you bite into it, it just melts in your mouth.. Needless to say, I’ll be going back, very, very soon.